Frequently Asked Questions

At Streak Free, we understand that property maintenance can raise a lot of questions — whether it’s about roof moss, soft washing methods, or how long your driveway clean will last. Our FAQ section is here to give you honest, detailed answers based on years of hands-on experience. If you can’t find what you’re looking for here, feel free to contact us directly — we’re always happy to help with expert advice and tailored recommendations.

1. Is it OK to leave moss on the roof?

No. Moss holds moisture which can weaken your roof structure and block drainage systems. Removing moss promptly helps prevent long-term roofing issues.

2. What types of roof cleaning are available?

  • Roof Scrape: Manual brushing with cleaning solution. Effective but labour-intensive.
  • Pressure Washing: High-pressure water, effective for algae but potentially damaging – we do NOT use this method.
  • Steam Cleaning: Our preferred method – offers the same results as pressure washing but at lower, safer pressure.
  • Soft Washing: Low-pressure water with cleaning solutions; gentle yet effective for removing algae and mold.

3. Will the roof be cleaned with instant results?

Results depend on your roof type and the extent of staining. Some improvements are immediate; others continue to develop over time. We’ll advise you during the consultation.

4. Do you need to use our water?

Yes. An outdoor water tap is preferred. If unavailable, we may need to access an indoor tap.

5. Why hire you instead of doing it yourself?

  • We use specialist tools and safe techniques to avoid property damage.
  • Professional experience means faster, safer, and better results.
  • We’re fully insured and trained for high-access or risky areas.
  • You get guaranteed results, peace of mind, and your time back.

6. If I have my driveway sealed, how long will it last?

A quality resin sealer typically lasts 2 to 5 years, with regular maintenance helping extend its lifespan.

7. How long will a driveway clean last?

Usually 6 to 12 months, depending on weather, foot/vehicle traffic, and nearby foliage. Regular sweeping and optional sealing can prolong the clean look.

8. Will you beat a like-for-like quote?

No. We don’t undercut competitors. We believe in fair pricing matched by high-quality service, professional insurance, and guaranteed results.

9. How do I stop moss and weeds growing on my drive?

  • Sweep regularly to remove organic debris.
  • Use weed-killer safe for driveways
  • Apply a sealant to inhibit growth.
  • Trim back overhanging foliage to reduce shade and moisture.

10. How do I get a quote?

Simple. Fill out our contact form and we’ll get back to you ASAP with your personalised quote.

11. Do I need to replace guttering, fascias, and soffits together?

Yes. Replacing them together helps eliminate rot, leaks, and future issues. We offer full replacement services.

12. How long will roof cleaning results last?

Typically 3 to 5 years, depending on location and environment. We recommend a biocide reapplication when the roof starts to change colour—this is cheaper than the initial clean. We’ll even follow up after a few years.

13. Will you clean the gutters after roof cleaning?

Absolutely. Gutter and downpipe clearance is included free of charge after any roof cleaning service.

14. Will you leave my property clean and tidy?

Yes. External cleaning can be messy, but we guarantee to leave your property tidy—often better than we found it. Our reviews reflect this commitment.

15. Does moss damage my roof?

Yes. Moss holds water and expands when frozen, which can damage tiles, battens, and fixings. It may look harmless but causes real harm over time.

16. Can you undertake any roof repairs?

We’re not roofers, but we can replace individual tiles (not ridge or hip tiles). For more complex repairs, we have vetted roofing specialists we trust and can refer.

17. Are your cleaning products safe for people and pets?

Yes. All our products are UK-approved, safe for humans, animals, and the environment. We follow manufacturer guidelines precisely—no risky chemical mixing.

18. Can I soft wash my roof?

Yes. We use a safe, H&S-approved softwash solution that won’t damage your roof material and has an excellent environmental footprint.

19. Are you insured?

Yes. We carry £10 million in Employers, Public Liability, and Tradesman insurance. You’re fully covered with us.

What They Say

Don’t just take our word for it – here are testimonials we’re proud to share.

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Abbie Burdett profile picture
Abbie Burdett
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We have worked with Steve and his team many times now and they always do an amazing job! They are so friendly, professional and easy to work with. It's always great to work with people who take pride in their work and go the extra mile. Highly recommend Streak Free to anyone looking for a reliable external cleaning service.
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SD Bluck profile picture
SD Bluck
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The solar panels, which had not been cleaned since installation 10 years ago, now look as good as new. All mess cleaned up, very pleased overall.
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Samantha Peach profile picture
Samantha Peach
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Did a thorough examination, and hopefully curied the problem, and would highly recommend.
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Beverly Sheerman profile picture
Beverly Sheerman
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Definitely worth 5 stars. Called back asap, turned up when they said they would, fair quote, did the work within timescales, did a brilliant job and tidied up. I couldn’t have asked for a better outcome. Def recommending on to friends 👍
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Roger Patrick profile picture
Roger Patrick
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Streakfree cleaned and repaired our roof, gutters and down pipes. A most professional, efficient service with a constant eye on quality and a real commitment to deliver at a very reasonable price compared to others who quoted for us. I can, without any reservations, recommend them! Their friendly, polite, good humoured and hard working approach are a real benefit in this day and age. Well done and thank you. Roger
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